Business Operations Manager

Washington, DC
Full Time
Experienced

We are seeking a Business Operations Manager with recent and in-depth experience in a similar role at a small to mid-sized federal government contracting company. The ideal candidate will thrive in fast-paced environments, take full ownership of execution, and bring strong cross-functional experience to oversee and improve our internal operations.

This hands-on role is responsible for managing all back-office functions that keep LaunchTech running efficiently. Reporting directly to the President & CEO, this person will drive initiatives that streamline processes, oversee budgets, lead vendor coordination, and ensure our internal systems are ready to support continued growth.

Key Responsibilities

  • Oversee all internal business operations including company workflows, vendor coordination, compliance tracking, and systems optimization

  • Manage and monitor internal budgets and expenditures in collaboration with executive leadership and finance partners

  • Maintain and oversee company certifications including ISO, CMMI, and related quality and compliance frameworks

  • Develop, document, and refine Standard Operating Procedures (SOPs) to ensure consistency, scalability, and audit readiness

  • Drive operational efficiency projects that eliminate bottlenecks and improve cross-functional alignment

  • Lead vendor management including procurement coordination and service contract oversight

  • Support strategic initiatives, track KPIs, and assist in internal reporting

  • Collaborate with proposal and business development teams to provide accurate operational inputs

  • HR experience is a significant plus

Required Qualifications

  • 7 or more years of experience in business operations or corporate support roles within a federal government contracting environment

  • Recent and direct experience working at a small to mid-sized GovCon firm

  • Must hold or be eligible to obtain a Top Secret clearance

  • Demonstrated experience managing ISO, CMMI, or similar certification programs

  • Strong understanding of FAR and DFAR procurement standards

  • Proven ability to implement and manage internal systems and scalable workflows

  • Finance and budget experience is required, including managing internal departmental or company budgets

  • Excellent communication, documentation, and organizational skills

  • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

  • Experience using HubSpot CRM

  • Familiarity with DCAA-compliant accounting systems

  • HR coordination or exposure to people operations functions is highly valued

  • Willingness to travel occasionally for meetings, internal events, or industry conferences

Why Join LaunchTech

  • High visibility and meaningful impact in a growing company

  • Competitive compensation and benefits

  • Flexible hybrid work model

  • Purpose-driven, inclusive culture built on trust, agility, and results

 
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