Business Operations Manager

Washington, DC

Full Time

Experienced

Reports to: President & CEO
Location: Hybrid (mostly remote) requiring travel as needed to customer sites, company offices, events, and other business-related activities

About the Role

LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. We operate in a regulated, fast-moving environment where strong internal operations are critical to execution, compliance, and growth.

We are hiring a Business Operations Manager to take ownership of internal corporate operations and ensure the business runs smoothly behind the scenes. This role reports directly to the President & CEO and works closely with leadership to keep priorities moving, details tracked, issues resolved, and operational gaps closed.

This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization, understands how government contractors function internally, and is comfortable being close to the work while helping the organization mature.

Who This Role Is For

This role is a strong fit if you:

Have extensive experience in internal corporate operations for a government contracting firm (this does not include experience as a billable or on-site contract delivery resource)
Have supported or helped scale a growing organization, including building or improving internal processes
Understand how back-office, compliance, and operational functions work together in a GovCon environment
Are comfortable operating without layers, playbooks, or large teams
Take ownership naturally and follow things through without needing reminders
Are organized, detail-oriented, and calm when priorities shift
Are a team player and able to handle hands-on execution alongside higher-level operational work
Hold an active security clearance (Secret or higher)

What You’ll Be Doing

Internal Operations

Own internal corporate operational execution across the company
Create, document, and improve internal processes as the business evolves
Track priorities, deadlines, and follow-ups to ensure commitments are met
Identify operational gaps or issues early and drive resolution independently

Partner and Vendor Management

Coordinate with vendors, partners, and service providers
Manage onboarding, renewals, access, and ongoing coordination
Resolve vendor-related issues and maintain visibility into external dependencies

Operational Compliance Support

Track and coordinate internal compliance-related activities
Ensure required actions and documentation are completed accurately and on time
Proactively surface risks, gaps, or issues to leadership

Employee Operational Support

Serve as a point of contact for day-to-day operational employee needs
Coordinate with HR, payroll, and benefits providers as needed
Ensure employee-related operational issues are addressed and closed

What You’ll Own

Internal corporate operational execution
Visibility into what needs to happen next and who is responsible
Follow-through on operational tasks, dependencies, and commitments
Coordination across vendors, partners, and internal stakeholders
Reducing operational noise so leadership can stay focused on sales, proposals, and growth

Experience That Will Help You Succeed

Familiarity with compliance rhythms, audits, and operational controls (CMMC, FAR, DFAR, DCAA, NIST, ISO, CMMI, etc.)
Strong organizational skills and attention to detail
Ability to work independently and take ownership of outcomes
Experience coordinating vendors, partners, or service providers
Experience contributing to the growth or scaling of an organization

Why LaunchTech?

LaunchTech is built on a single standard: Excellence, Period.

Join a mission-focused engineering team delivering automation, efficiency, and reliability for national defense programs.

We offer competitive benefits, including:

Medical, Dental, and Vision
401(k) with company match
Paid Time Off (PTO)
And more

Ready to Join the LaunchTech Crew?

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.

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This is a hybrid role requiring the employee to be based in the Washington, DC area (DMV) with flexibility to travel as needed to corporate offices, customer sites, or events. Do you meet this requirement?*

Do you currently hold an active U.S. security clearance at the Secret level or higher?*

Which best describes your experience in the growth or evolution of a small business supporting the federal government (SDVOSB, WOSB, 8(a), SDB)? (PLEASE NOTE: If you only have government contracting experience working at agencies vs corporate operations experience you will not qualify for this role)*

Which best describes your hands on experience with government contractor internal operations (compliance, audits, vendors and internal coordination, etc)?*

This role is hands-on and execution-focused. Are you comfortable personally handling day-to-day operational tasks (tracking, follow-ups, coordination, documentation) in addition to higher-level work?*

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